Order Status:

PLEASE NOTE THAT IMAGES LESS THAN 60k WILL HOLD UP YOUR ORDER!

Once you log into your account, you can find out at what part of the process your order is in. Here is what to do:

1. Click the Order Status tab, this will bring up your order history:

Order History
Status:	All Open (Pending Payment) Paid (Pending Action) Shipped Cancelled Art Department Production Department Pending Shipment
Order Date:	from    to
Order Number:	from    to
Amount:	from    to
Reference Number:
Sort by:	Order Date Order Number Order Status Amount Ascending Descending

2. Change the status to All then click Search.  If you don't see your order, make the date earlier and click Search again.

You can also search for your order by Reference number.

Reference Number:

This is the number that you fill in at the shopping basket at the time of ordering. When you click search, you will see something like this:

2 orders match search Order ID Order Date Reference # Amount Status 393 04/08/2003 11:44 am 393 0.00 Cancelled 426 04/09/2003 4:32 pm 426 32.00 Cancelled

Once here, you can see the status of  your order, shipped, cancelled, art dept, production dept. You can click on the order in the Order Id box and you will see all the details of the order. If it is shipped, there will also be the tracking number where you can click on the number and track the package.

CUSTOMER REPRESENTS AND WARRANTS:

THAT HE/SHE IS OWNER OF THE PHOTOGRAPH (OR HAS PERMISSION); THAT IT IS NOT A COUNTERFEIT OR STOLEN ITEM; THAT IT DOES NOT INFRINGE ANY THIRD PARTY'S COPYRIGHT, LICENSE, PATENT, TRADEMARK, TRADE SECRET OR ANY OTHER PROPRIETARY RIGHTS OR RIGHTS OF PRIVACY; THAT THE PHOTO DOES NOT VIOLATE ANY LAW, STATUTE, ORDINANCE OR REGULATION (INCLUDING WITHOUT LIMITATION THOSE GOVERNING IMPORT/EXPORT CONTROL, CONSUMER PROTECTION, UNFAIR COMPETITION, ANTI-DISCRIMINATION OR FALSE ADVERTISING); THAT THE PHOTO WILL NOT BE OBSCENE OR CONTAIN CHILD PORNOGRAPHY; AND THAT THE PHOTO SHALL NOT CREATE LIABILITY FOR PHOTOTHROW. CUSTOMER AGREES TO INDEMNIFY AND HOLD PHOTOTHROW, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, AGENTS AND EMPLOYEES, HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING BUT NOT LIMITED TO REASONABLE ATTORNEY'S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CUSTOMER'S BREACH OF THIS AGREEMENT AND/OR CUSTOMER'S VIOLATION OF ANY LAW OR THE RIGHTS OF ANY THIRD PARTY. WE ALSO RESERVE THE RIGHT TO REFUSE TO PROCESS ANY ORDER WE DEEM TO BE OFFENSIVE IN ANY MANNER.